Find out more about how your views have influenced change at a local level...
You said: Residents on this leasehold scheme expressed concern about the gardening.
We did: The Homeownership Specialist and the local Estates Services Officer met with residents to hear their concerns and passed them on to the grounds maintenance contractor.
You said: Due to the circumstances surrounding the coronavirus, we were unable to hold the usual AGM and pre-budget meetings face-to-face with residents on this leasehold scheme.
We did: Instead of cancelling or postponing the meeting, we held it online. In advance of the meeting, the local Homeownership Specialist recorded a presentation of the annual accounts, explaining any variations in charges. A recording of the meeting was posted online for the benefit of residents who had not been able to attend.