Find out more about how your views have influenced change at a local level...

You said: In the grip of the coronavirus crisis, some residents at this Independent Living scheme were at risk of loneliness and isolation.

We did: The challenging circumstances did not stop residents from celebrating the 75th anniversary of VE Day. Residents enjoyed a sing-along in the car park with a buffet provided by a family member. Residents and staff are working collectively to build community spirit at this unnerving time, all the while maintaining social distancing.

You said: Residents would like more choice over planned works.

We did: Installing new kitchens can cause a lot of inconvenience and upheaval, especially for older or vulnerable residents. However, residents at this Independent Living scheme were very impressed with the way they were consulted about their new kitchens. Residents were pleased with their opportunities to influence the style and design of their kitchens and praised our contractors for their hard work and integrity.

You said: Residents would like to be recognised for the care and attention they pay to maintaining an attractive living environment.

We did: We facilitated an inter-scheme gardening competition for all Independent Living schemes in the region. We awarded prizes (and trophies) for 'Best Garden', 'Most Improved & Inspiring Garden' and 'Engagement & Inclusion'.

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