Buildings Insurance

If your home has building insurance cover with us, you do not need to take out a separate policy. Your agreement will confirm who is responsible for insuring the building.

What is covered?

Generally, the fabric of the building is covered under this policy. However, it does not include repairing the actual source of the fault such as a leaking pipe that has caused flooding. If the flood then caused damage to ceilings, walls etc., then these would be covered as consequential damage. 

The circumstances of each claim can vary greatly, so we recommend that you contact us if you think you may have a claim against the building policy.

Most properties related to us are covered by our building insurance, but if you are unsure what is covered, please check your lease or agreement to find out.

Contents Insurance

Why do I need it?

If you are a tenant who rents, then your landlord may not cover your contents as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.

Contents insurance is designed to help protect your possessions. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen so home contents insurance can help provide peace of mind.

To help you decide whether home contents insurance is right for you, Accent Housing have teamed up with Thistle Tenant Risks, and Ageas Insurance Limited who provide the My Home Contents Insurance Scheme, a specialist Tenants Contents Insurance policy.

The My Home Contents Insurance Scheme can offer you insurance for the contents of your home including cover for items such as furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures and ornaments.

How do I get further information?

  • Ask your Customer Partner for an application pack.
  • Call Thistle Tenant Risks on 0345 450 7288

Alternatively, please visit the for more information or to request a call.

The National Housing Federation is an Appointed Representative of Thistle Insurance Services Ltd. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority FRN 310419. Lloyd’s Broker. Registered in England under No. 00338645. Registered office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Ltd is part of the PIB Group.

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Buildings Insurance Leaflet

Useful things you need to know about building and contents insurance

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