News & Views

Through News & Views, we aim to keep our ‘involved’ customers updated about customer engagement at Accent.

Please note: these editions are not edited once published so some information and data will be out of date.

Read our latest issue

See our previous editions

News & Views - May 22

The results from the Accent 1000 member experience survey are revealed, plus tips to save on household bills.

News & Views - Apr 22

Find out what customers in Sowerby Bridge have been doing to transform their communal grounds, and how we are supporting female students to develop a career in computing.

News & Views - Mar 22

Find out how one group of residents has been helping to make their estate a happier, healthier, cleaner and greener environment for everyone.

News & Views - Feb 22

Find out how we've been supporting customers to tackle their rent arrears, and how your feedback has improved our advice on anti-social behaviour.

News & Views - Jan 22

Find out here how we're engaging with customers to transform the repairs and maintenance service.

News & Views - Dec 21

Find out how we’re working in partnership with independent debt charity, Step Change, and how one of our National Scrutiny Group members has been positively contributing to the community.

News & Views - Nov 21

Discover how Accent is working towards the Domestic Abuse Housing Alliance accreditation and how to increase your chances of being selected as 'Star Contributor' on Your Voice.

News & Views - Oct 21

Discover how customers have shaped our annual performance report and how we're involving customers in the transformation of our repairs service.

News & Views - Sep 21

This edition focusses on the opportunities we've had to meet with customers face-to-face, and explains how we're working in partnership to make our neighbourhoods safer places to live.

News & Views - Aug 21

Discover the results of the UK Customer Satisfaction Index survey and find out how Accent’s customer service compares with other organisations.

News & Views - Jul 21

Find out who are 'Star Contributors' on Your Voice are, and how we're working with customer to 'build a safer future'.

News & Views - Jun 21

Updates on fire safety, MyAccount and Accent's ambition to provide carbon neutral, energy-efficient homes.

Join the Accent 1000

An informal online community of involved residents, who take part in regular surveys and consultations.