Find out more about how your views have influenced change at a local level...

You said: Residents had expressed varying levels of satisfaction with the grounds maintenance service.

We did: We invited all residents on the mixed tenure scheme to take part in joint estate inspections, to bring to our attention any areas of concern. The estate inspections were attended by the local Customer Partner, Homeownership Specialist, Estates Services Officer and a supervisor from the grounds maintenance service provider.

You said: Residents were disappointed with the appearance of the disused laundry drying areas.

We did: Accent is investing heavily in the external environment in the Moss Side area and is looking for ideas for improving and renovating old drying areas. Giving residents the opporunity to take these over and transform them in this way is just one idea to improve the estates and give residents pride in their home and community. Over the years resident Steve has taken pride in maintaining the area around his flat for the benefit of the estate and its residents. Steve was given permission to use an unused drying area and he has transformed this area into a community garden. The theme of the mural is 'building bridges not walls' and it has given life to what could otherwise be a neglected area. Congatulations to Steve on winning Leyland in Bloom 2019 Best Community Garden.

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