Accent 500 An informal online community of residents from across our regions You said, we did Some of the recent improvements we have made to our services by listening to your views National Scrutiny Group Ensuring that Accent meets high standards of service delivery Customer Experience Committee Reviewing service delivery across the whole of Accent Forming a recognised Residents Association One of the ways you can help us to provide a great service to homeowners is to form a residents’ association Grass Roots Engagement Residents have consistently told us they would like more influence over issues affecting their neighbourhoods and communities. Find out more about how your views have influenced change at a local level… News & Views Through News & Views, we aim to keep our ‘involved’ customers updated about customer engagement at Accent.