A Guide To Sheltered Accommodation With Accent Housing

In this guide, we are answering your frequently asked questions about Accent Housing’s sheltered accommodation.

What Is Sheltered Accommodation?

Sheltered accommodation is a group of flats or bungalows that have been designed to meet the needs of the elderly and/or disabled.

Sheltered accommodation is also known as sheltered housing, independent living, sheltered living and independent living schemes. It is built and managed by local authorities and housing associations, such as Accent Housing.

At Accent Housing, our sheltered accommodation comes in the form of self-contained one-bedroom flats. Residents also have shared facilities and communal spaces.

Who Is Eligible For Sheltered Accommodation?

Sheltered accommodation is designed for seniors and most schemes only accept applicants over the age of 60. But at Accent Housing, we accept applicants aged 55+ and some of our schemes even accept applicants that are aged 45+ if they have a vulnerability.

Some of our independent living schemes also accept applicants if they are disabled. However, for their own safety and wellbeing, residents must be able to live mostly independently and should not rely on supervision or around the clock care. For people with more substantial needs, assisted living schemes are usually more suitable.

Sheltered accommodation is not designed for people that need permanent assistance. It is tailored to those who want to live independently in a secure environment with emergency assistance available if they require it.

Aside from age and needs, applicants will usually have to have an income below a certain threshold to qualify for sheltered accommodation with Accent Housing.

Is Sheltered Accommodation Available For Couples?

Although the majority of our sheltered housing is designed for single applicants, many of Accent Housing’s sheltered accommodation schemes have flats suitable for double applicants. These flats include a double bedroom, spacious living area, kitchen and bathroom.

What Are The Benefits Of Sheltered Accommodation With Accent Housing?

Living in one of Accent Housing’s many independent living schemes comes with a variety of benefits.


The apartments (and the apartment blocks) are designed with elderly residents in mind. This means they have features that will make life easier as you age, such as access ramps, wide doorframes, lifts and grab rails. In addition, most apartments feature accessible bathrooms with walk-in style wet rooms. Parking is also available close to entrances.

Safety & Security Benefits

As well as being practical, sheltered accommodation also offers a range of safety benefits. Each apartment is fitted with emergency pull cords, which can be used if you need help in an urgent situation. For example, if you fall and injure yourself, pulling the emergency cord will notify someone and send help to your apartment as soon as possible.

Entrances usually feature access control systems, and CCTV is located around each premise to ensure that only permitted people have entry to the building.

Community Benefits

Living in sheltered housing places you in the heart of a community. Although you have your own self-contained apartment, you will be able to take advantage of the shared facilities, such as laundry rooms, communal lounges and landscaped gardens.

You will live amongst like-minded people and can enjoy the community events that are organised for you by the scheme manager and take place in the communal areas.

Living in an independent living scheme can introduce you to new friends and help combat mental health issues brought on by loneliness and isolation.

Excellent Locations

Each of Accent Housing’s sheltered housing schemes is ideally located. They are usually situated in quiet areas that are never too far from the centre of town. Public transport links, amenities and shops are usually nearby.


As with all housing association properties, sheltered accommodation is suitable for those on a low income. Weekly payments are affordable and the apartments offer excellent value for money.

Online Account Management

With Accent Housing, our residents can manage their accounts easily online! Using a desktop computer, tablet or phone, you can input your login details and access your Accent account. Through your online account, you can:

  • Pay your rent online with AllPay
  • Check your account balance
  • Report a repair and check the status of an existing repair
  • Update your personal details
  • Report Anti-social behaviour
  • Receive notifications.

24/7 Emergency Repairs

Accent Housing also offers 24/7 emergency repair service at each independent living scheme. You can get in touch at any time of night or day to report a repair and we will come out to fix it as soon as possible.

Lifetime Tenancies

The vast majority of our independent living schemes are also available as lifetime tenancies, so you have peace of mind that you’ll never be asked to leave. You don’t get that with private landlords!

Friendly Scheme Managers

One of the best things about Accent’s independent living schemes is our friendly scheme managers. These managers come to know each and every resident on a personal basis.

Scheme managers are on site Monday to Friday and provide help and support to residents. They also work hard to organise events and provide a sense of community.

Are There Any Independent Living Schemes Near Me?

Accent Housing has sheltered accommodation in various locations across the North, East and South of England. This includes independent living schemes in:

How Do I Apply For Sheltered Accommodation With Accent Housing?

Applying for sheltered accommodation with Accent Housing couldn’t be easier.

Contact Our Team

Find your nearest independent living scheme from our Sheltered Housing page, then click the Find Out More button and input your contact details into the form that looks like this…

And one of our team members will get in touch ASAP. Alternatively, call the Accent team on 0345 678 0555 and ask to speak to someone regarding sheltered housing.

Apply Online

Alternatively, sign up for a Let’s Move account. From here, you can search for available sheltered housing flats and can even apply online. You can also set up alerts so you are notified if something becomes available nearby.

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