How are we performing Customer Safety

Your health and safety is our top priority

In 2019/20, we carried out gas safety checks in over 99% of our homes which have a gas supply. We do have five gas safety tests overdue, but we know where they are and we are making appointments to get them done.

In 2019/20, our electric tests and fire risk assessments were all up to date.

Nothing is more important than keeping you safe, sound, secure and comfortable in your homes, and we must work very hard to make sure we follow every safety procedure.

Understanding our homes helps us to do this, but you can also help by letting us know if anything happens, or breaks, or needs attention which could put you, your family or your neighbours at risk. 

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