Publications

This page contains useful leaflets, reports, policies and other publications, including our residents’ magazines for you to download. Click on a library heading to view a full list of publications in that library.

 

Please note that the format of the leaflets is PDF. Most computers will automatically open files of this type.  If you find you are having a problem, you may need to download Adobe Acrobat Reader.

 Residents' newsletters

Type
Title
Publication Description
File Size
Housing Headlines April  2012.pdfHousing Headlines April 20121418 KB
Autumn Leaves November  2011.pdfAutumn Leaves November 201160 + magazine5415 KB
Housing Headlines Winter 2011.pdfWinter 2011 Housing HeadlinesHousing Headlines - quarterly magazine2188 KB
Housing Headlines Summer 2011.pdfHousing Headlines Summer 20111675 KB
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 Residents' leaflets and guides

Type
Title
Publication Description
File Size
Estate Inspection 12pp A5.pdfEstate Inspection Star Rating ManualInformation on how to carry out an estate inspection9815 KB
Asbestos A5.pdfAsbestosInformation about Asbestos468 KB
Sheltered housing leaflet.pdfSheltered Housing leafletInformation leaflet on sheltered housing3520 KB
Tenants Handbook.pdfTenants HandbookGeneral information for tenants1932 KB
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 Annual reports

Type
Title
Publication Description
File Size
Accent Peerless Report to Residents 2010-11.pdfAccent Peerless Annual Report to Residents 2010/11Accent Peerless Annual Report to Residents 2010/112710 KB
A4 Peerless Residents report_web.pdfAccent Peerless Annual Report to Residents 09 10Accent Peerless Annual Report 1662 KB
AccentPeerless Annual Report 08 09.pdfAnnual Report 08 09Annual Report4105 KB

 Estate inspection feedback

Type
Title
Publication Description
File Size
Feedback Form - Wimb Close and Rd and Highview (3 April 12).pdfFeedback Form - Wimbledon Cl, Rd & Highview Crescent 3 April 1222 KB
Feedback Form - Mytchett (17 April 12).pdfEstate Inspection feedback - Mytchett 17 April 201220 KB

 Policies and procedures

Type
Title
Publication Description
File Size
Complaints standard operating procedure Dec 10.pdfComplaints standard operating procedureInformaiton on our Complaints process257 KB

 Community Saftey Group documents

Type
Title
Publication Description
File Size
Community Safety Forum Notes -  March 2012.pdfCommunity Safety Forum meeting Minutes of meeting held 01/03/201235 KB
Community Safety Forum Notes - 7th January 2011.pdfCommunity Safety ForumMinutes of meeting 07/01/11 14 KB
Community Safety Forum Notes - 11th November 2010.pdfCommunity Safety ForumMinutes of meeting 11/11/1016 KB
Community Safety Forum Notes -  August 2010.pdfCommunity Safety ForumMinutes of meeting 12/08/1014 KB
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 Core Group documents

Type
Title
Publication Description
File Size
Core Group Meeting Notes 070710.pdfCore Group meeting 07/07/10Minutes of meeting 07/07/1059 KB
Core Group Meeting Notes 150410.pdfCore Group meeting 15/04/10Minutes of meeting 15/04/1058 KB

 Leaseholder and Shared Owner Panel documents

Type
Title
Publication Description
File Size
Minutes of meeting 30.09.10.pdfLeasehold Group meeting 30/09/10Minutes of meeting 30/09/1037 KB
minutes of committee meeting 28 07 10.pdfLeasehold Group Meeting 28/07/10Minutes of meeting 28/07/10 40 KB
minutes of committee meeting 6 10 10.pdfLeasehold Group meeting 06/10/10Minutes of meeting 06/10/1048 KB

 Other documents and publications

Type
Title
Publication Description
File Size
Financial inclusion 4pp A4.pdfFinancial inclusion bookletFinancial inclusion booklet2305 KB

 Scrutiny Group

Type
Title
Publication Description
File Size
2012-01-23 RI Scrutiny Panel minutes.pdfMinutes of Scrutiny Group meetingMinutes of Scrutiny meeting held 23/01/2012121 KB