A guide to being a considerate neighbour.
Our Customer Service Guarantee
Our Personal, Modern and Better service
Our rechargeable repairs policy helps us make sure we make the most of the money we have available to invest in your homes and services.
Safeguarding vulnerable residents
We take the safety and well being of everyone who lives in our homes, or uses our services, very seriously.
A guide to how it affects Accent and our residents.
The Cost Of Running A Home
A guide to budgeting
Universal Credit - who can claim it?
A leaflet which answers some of the frequently asked questions about Universal Credit, including; who can claim Universal Credit, how Universal Credit is paid and how to make a claim...
A leaﬂet about the risks of contracting Legionnaires’ disease and how to lower the risk.
Ways To Pay Your Rent and Service Charge
A guide to the different ways to pay your rent and service charge.
Your personal information – Resident Edition
At Accent resident we take the privacy of our residents very seriously. This booklet explains what information we hold and how it might be used.