Making a difference… improving homes, communities and lives
  • Customer Publications

Customer Publications

Leaflets


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Damp And Condensation

A guide to preventing damp and condensation in your home.

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Gas Safety

A guide to keeping the gas supply and appliances in your home safe.

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Health and Safety and Energy Efficiency

Keeping your home safe, warm and energy efficient.

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Help With Benefits and Debt

Advice on claiming benefits and saving money.

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How To Claim Compensation

A guide to claiming compensation from Accent.

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Improving Your Home

A guide to making home improvements.

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Moving Out – Ending your tenancy

If you decide that you want to end your tenancy and move out of your home, this guide explains what you need to do.

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Moving To Another Social Housing Property

A guide on changing landlords and mutual exchanges, and how to move to another Accent home or other social housing property.

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Our Customer Service Guarantee

Our Personal, Modern and Better service

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Rechargeable Repairs

Our rechargeable repairs policy helps us make sure we make the most of the money we have available to invest in your homes and services.

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