The way organisations must collect, process and store your information is changing.

The new GDPR (General Data Protection Regulation) rules are designed to better protect the information you provide. They come into force on 25 May 2018.

All organisations collect personal information. At Accent, we collect personal information so we can provide our services to you, and improve those services in the future. We also collect information for use in the prevention of fraud or other illegal activities.

On our ‘How we use your Personal Information’ page you will find details of:

• How and why we use your information.
• Sharing Your Information.
• Keeping your Information safe.
• Your Rights and Complaints.
• Our Website.

We will only keep your information for as long as we need to provide our services and you (unless we have a lawful reason to keep it).

If you would like a copy of your personal information, know more about your rights and how to exercise them, or you are not happy with how we are using your information, please contact us.

You can help us keep our records up to date by telling us when your contact details and other personal information changes. You can also update some of your own information yourself by logging into your account on the Accent Customer Portal.

More information can be found on the Information Commissioners Office website.