Making a difference… improving homes, communities and lives

Accent Apprentices

ApprenticesophieWe are committed to providing the best opportunities for young people on apprenticeship training programmes.

Our programmes offer full time, one-year, work based training placements. Apprentices gain experience and skills which help us to provide high quality and professional services to our customers and are supported to achieve qualifications relevant to their roles, such as the Chartered Institute of Housing Level 2 Certificate in Housing Practice and a City and Guilds Certificate in Housing (NVQ).

In addition to formal qualifications, our apprentices gain a good understanding of social housing and customer service, and how to provide professional, efficient and effective services to our customers, whilst understanding the issues our residents face.

During 2014/15, we recruited five apprentices through the National Apprenticeship Programme. Four of them went on to secure permanent roles in our regional contact centres. Two have since moved on, but the remaining two are currently working in new roles in our regional admin and lettings teams.

This year, we recruited four regional housing apprentices. One left after a short while, but three are still with us and making good progress with their training. They have already achieved CIH Level 2 in Housing, and have almost completed the NVQ part of their course. Two apprentices have already been appointed to permanent positions in Shipley and Peterborough.

In addition to our housing apprentices, we also appointed an apprentice graphic designer and a legal administration apprentice. Both are doing well and our graphic design apprentice has since been shortlisted in the Telegraph & Argus Apprentice of the Year Award for 2016. We are keeping everything crossed for a positive result at the awards presentation night on 11 June 2016.

Taking into account our two ICT apprentices who both secured permanent roles, our current ICT apprentice and our two forthcoming placements who are due to start in July, this means we have supported 14 apprentices over the last few years.

Chief Executive Gordon Perry said: “Our apprentices form a critical part of Team Accent. We have recruited them to a number of roles, and we have benefited as much from their enthusiasm and new ideas as much as they have benefitted from the training and support we have been able to offer. We are looking forward to welcoming more new apprentices in the summer, and we will continue to look at every opportunity to employ more young, talented people through the national apprenticeship scheme in the future.”

If you are a looking to place an apprentice, or you are looking for an apprenticeship, please telephone Kate James on 0345 678 0555 or email kate.james@accentgroup.org