Our residents handbook is made up of a collection of leaflets, each one is about a different service. Use the links below to find the leaflet you need. Just added - information on the National Housing Federation's new insurance scheme, 'My Home.' Find our more by clicking on the new links under our last handbook leaflet, 'Incident.'
Information on household insurance Do you have insurance to protect your belongings against fire, theft, burst pipes and other household risks? We do not provide insurance for your belongings and we strongly recommend that you arrange some. The National Housing Federation provides a contents insurance scheme called 'My Home.' Click on the links below to find out more.
To make a telephone application, call 0845 337 2463. My Home - insurance booklet My Home - advertisement My Home - customer information My Home - premium card Please make sure you have contents insurance, either with this scheme or with another policy.