If your repair isn't urgent, click the link below to use our new on-line service.

/Residents/Reporting+Repairs/Reporting+Repairs+on-line/test.htm

If your repair is urgent, you should report it over the telephone. Please use the neighbourhood team number for the area you live in. Press '1' when you hear the prompt.

Tyne and Wear 0845 678 0570
Easington 0845 678 0571
Hartlepool and Bishop Auckland 0845 678 0572
Middlesbrough 0845 678 0573
Middlesbrough South 0845 678 0574
Stockton 0845 678 0575
Redcar and Cleveland 0845 678 0576

Office hours: We are open from 8am until 5:15pm Monday to Thursday and 8am until 5pm on Fridays.

Calls to these numbers will be answered outside open hours, but the staff answering will only be able to deal with repair calls.

Calls to these numbers will be recorded.