Reaching out to people with disabilities - Disability Discrimination Act 2005

For some time now, we've known that some groups are harder to get to meet with, or speak to, than others. People with disabilities are often among these.

As part of the Disability Discrimination Act 2005, we really need to find out what our disabled customers think. We want to make sure that there are no barriers that stop anyone getting our services or our properties.

We need your help. We want to know what you think about how:

• we develop new homes;
• we maintain and improve your home;
• easy is it to get our services; and
• well we involve you in running our business.

How you tell us what you think is completely up to you - we just want to know. You can ring us, write to us or fill in the reply form using the link below. You could even join a forum.

Joining a forum might sound very formal, but it doesn't have to be. Forums aren't always meetings or gatherings, they can just be a group of people who have similar views to share. Views can be shared in different ways, including telephone meetings and internet discussion groups.

What you tell us will help to influence our action plan, which will be published in December.

If you think you can get involved and really influence the way we provide services, please contact Sheila Rush, Equality and Diversity Manager.

Telephone: 01274 536 027 or e-mail: Sheila.rush@accentgroup.org

Please get involved if you can, your views will really make a difference.